Empathy In Sales: Why It Matters
Empathy is having the ability to understand or feel the experiences of another person from their perspective. It’s about putting yourself in their position and viewing the situation through their [...]
Improving the Service Experience With Field Service Lightning
As technology transforms the world we live in, customers are also demanding the same from their services. For organizations with a field service operation, this is exciting yet overwhelming. [...]
How To Cleanse Data & Maintain Data Quality In Salesforce
Data is life For many organizations, data is the lifeblood. It’s what keeps the business kicking and breathing. Data not only provides valuable insights into an organization and its customers, [...]
How Sales Teams Win with Data Driven Strategies
Too many sales leaders measure the wrong metrics and activities and use old technology like spreadsheets and email to manage their team. Recently, Galvin Technologies and Clari hosted an event [...]
Salesforce Inbox Makes Life Easier
Salesforce Inbox, formerly called Salesforce IQ, is an email client that is built in with a mobile first framework and integrates seamlessly with GMail and Office365. It brings emails [...]
6 Challenges Sales Managers Face When Implementing Salesforce
When implementing Salesforce there are many challenges Sales Managers face. Here are 6 challenges. One of which is you, the sales manager
Helpful Chrome Extensions for Salesforce Admins
Google’s Chrome browser offers countless customization and plugin options; many of them are particularly helpful to the Salesforce platform. Salesforce admins should investigate these extensions to see how they can [...]
From Cloud to Ground: Power Your Field Reps With Salesforce Field Service Lightning
An enhanced customer experience is only as good as your employees' ability to do their jobs efficiently and effectively, which is why it's vital to empower them with the right [...]
Galvin Technologies Partners with Clari to Transform Sales Forecasting
Integrating Clari with Salesforce gives Galvin clients a robust forecasting and pipeline management solution Indianapolis, IN (June 12, 2017) – Galvin Technologies is now a charter member of Clari’s Certified [...]
7 Pardot Drip Email Campaigns That Work
Pardot Drip email campaigns -- you know you should be using them. All the experts say these campaigns are important. But the reality is you're the one who must figure [...]