Webinar: Supporting Every Stage of Aged Care
From independent living to residential care, aged care providers are serving increasingly complex and diverse needs. That means your teams must balance compassionate care with modern expectations around access, coordination, and accountability. In our recent webinar, Galvin Technologies and Salesforce explored how technology can simplify that complexity—empowering staff, supporting families, and improving the lives of older adults.
Meeting People Where They Are—With Tools That Evolve With You
Whether your organization focuses on meal delivery, clinical care, or wellness programming, Salesforce offers flexible solutions that grow with you. As discussed in the webinar, every organization is different—and so is every care journey. That’s why we focused on what Salesforce calls the Art of the Possible, showcasing how providers can start where they are and build from there.
From Paper to Platform: A Senior Center’s Transformation
We were also joined by Jessica Feinberg, Development Director from Newark Senior Center. Jessica shared how her team unified fragmented systems of donor databases to room scheduling, memberships, billing, and volunteer management was combined into one Salesforce-powered solution that works for staff, volunteers, and members alike.
"We were using two CRMs… Now, we use Salesforce for everything. Fundraising, event planning, transportation, attendance tracking, even invoicing for rentals. And we don’t have a Salesforce admin—it’s that flexible," said Jessica.
We would not be where we are without Galvin. It’s not just a one-time build—they still help us 2.5 years later. They understand our whole system.
– Jessica Feinberg
Development Director, Newark Senior Center
Galvin’s phased, consultative approach helped Newark not only launch successfully but scale strategically—integrating 3rd-party apps, simplifying workflows, and planning future phases (like routing for transportation and managing Meals on Wheels data).
No matter where you are in your technology journey, this session offers thoughtful advice, practical examples, and inspiration for making aged services more human—supported by smart, scalable tools.
See It All In Action
Missed the webinar? Want to see it all in action? Fill out the form below to watch the webinar and discover how technology can elevate care at your organization.
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