Companies that use AS/400 and Salesforce are oftentimes limited in serving their client because the two applications are in silos. This results in having to switch between AS/400 and Salesforce to view important client information. But when using Salesforce to manage the customer relationship executives would like to bring AS/400 information into Salesforce to provide a holistic view of the customer.
Integrating AS/400 and Salesforce together can be done. The people you need involved are the following:
- Internal AS/400 resources (usually from the Information Technology department)
- An experienced Salesforce Consulting partner, like Galvin Technologies
Navigating the AS/400 and Salesforce integration involves detailed requirements gathering and oftentimes custom and unique solutions within Salesforce. Once you are able to integrate AS/400 and Salesforce together the benefits are phenominal as your client facing team will have access to data they never had before. This will result in customer experience your competitors can’t meet.
Are you ready to explore how your company can integrate AS/400 and Salesforce together? Galvin Technologies provides Salesforce and AS/400 integration services. Contact us today and for a FREE Consultation with our integration experts.