To guarantee continued positive outcomes for children and their care providers, NECC needed to streamline its communications interface. Thanks to Galvin Technologies and Salesforce optimization software, NECC was able to streamline its communications interface, improving operations, and able to focus on continuing to provide positive outcomes for children and childcare providers.
Staff Consistency – Rather than operating on several external systems, all the nonprofit’s staff are now using Salesforce. This enables NECC to deliver consistently branded communications to those who are interacting with and interested in receiving them.
Streamlined Communications and Operations – Communications with clients are easily accessible to all team members, ensuring aligned and streamlined discussions.
Efficiency – Project tracking for the finance team is now centrally housed and can be easily updated with automation to allow for a quick update into the next year for annual repeating tasks.