Engage with Customers in an Entirely New Way
Salesforce® Community Cloud makes building customized digital experiences easy. Start a self-service portal. Launch a digital storefront. Connect a distribution network. Develop any internal website site customers or partners need. Pre-built templates, drag-and-drop components, and ready-to-install apps reduce design time from months to days. Plus, creating portals with Salesforce® functionality fed by CRM data creates a valuable opportunity: integrated everything. With Community Cloud, the sky’s the limit.
A Digital Space Designed for the People Who Matter Most
Create with Clicks, not Code
Leverage pre-built templates and page layouts for specific use cases
Install turn-key applications and components for any industry from the AppExchange
Customize every piece – down to the pixel – for brand style guide alignment
“Working with Galvin Technologies to implement Salesforce Community Cloud has improved every facet of our organization.”
“I have been working with Galvin for over a year. They are very knowledgeable and helpful with great response time.”
Build the Brand
Integrate CRM data to create personalized digital experiences for each user
Share marketing content with community members directly from the CMS
Set up knowledge bases for customers to find product information and connect with other buyers
Innovate with Information
Help channel partners sell faster and market smarter with integrated data from any source
Let the social intelligence engine launch topics so users can access discussions, files, and experts
Build reports and dashboards to track member engagement and measure partner performance
“The Galvin team always responds quickly and has exceptional knowledge of all things “Salesforce”.”
We leverage years of experience and in-depth technical know-how to solve complex business problems. For companies new to Salesforce® or those using it for years, our consulting process focuses on solutions that accelerate progress.
Galvin Builds on Your Most Valuable Asset: The Brand.
Let’s talk numbers. Salesforce® Community Cloud users generate nearly $1 million in additional value, increase partner sales by 25%, and improve their Net Promoter Score by nearly 40 points. Communities are great for business. With our Community Cloud development and implementation know-how, so are we. Our team transforms concepts into communities by:
- Leveraging our Salesforce® Consulting skills to identify unique business needs
- Integrating data from Salesforce® , third parties, and legacy systems
- Designing on-brand digital experiences with our certified developers
- Creating system architecture for organized, accessible content
- Maximizing system-enabled artificial intelligence for dynamic interactions
- Providing Managed Services for continuous improvement and growth
A One-of-a-Kind Experience is Waiting
Think of all those meetings where the words “I wish we had…” or “I wonder if we could…” were uttered. Let Galvin Technologies turn that curiosity into a dynamic community for your customers, employees, and partners.
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